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Case studies with receipts.

Every project here starts with the outcome. The process is included for those who want to go deep.

Aladin — Modernizing Sharia Banking — case study cover
Digital BankingAVP — Product Design Lead2021

Aladin — Modernizing Sharia Banking

Designing a Sharia-compliant digital banking app for Gen Z and millennial Muslims in Indonesia: 225K+ verified users in year one and a 4.8★ rating at pilot.

−45%Onboarding drop-off
4.8★Play Store· pilot phase
225K+Verified users
Gudang Baru Berkah — The Quiet Standard of Kretek — case study cover
Kretek Manufacturing · B2BProduct Design Lead2026

Gudang Baru Berkah — The Quiet Standard of Kretek

A UX and brand strategy to close the gap between a 35-year manufacturer's internal reality and its tier-2 digital surface, repositioning a factory as the standard setter for its own category.

Tier 2 → 1Repositioned as the category standard
5 → 1Five references, one principle: Warm Restraint
Setlary — Early Wage Access Platform — case study cover
HR Tech · FintechUI/UX Lead Designer2024

Setlary — Early Wage Access Platform

Designing Early Wage Access (EWA) that doesn't feel like debt: onboarding completion up 60% and user trust up from 65% to 88%.

+60%Onboarding completion
65% → 88% Trust score, was 65%
Virgo — KYC & Liveness Verification — case study cover
Fintech · Digital WalletAVP · Product Design Lead2022

Virgo — KYC & Liveness Verification

Rebuilding KYC and identity verification for a digital wallet: verification success up 80% and an onboarding flow that finally feels human.

+80%KYC success rate
81.8%Task success, n=33
7 secAvg. reading time
Alodokter — UX Overhaul at 30M MAU Scale — case study cover
HealthTech · Consumer PlatformUX Lead Designer2019

Alodokter — UX Overhaul at 30M MAU Scale

Restructuring Indonesia's #1 health-tech platform: paid-feature adoption tripled, booking time down 45%.

+300%Paid-feature adoption
30MMonthly active users
−45%Booking time
Good Doctor — Clinical Workbench Redesign — case study cover
HealthTech · TelemedicineSenior Product Designer2020

Good Doctor — Clinical Workbench Redesign

A six-phase design sprint to rebuild the internal tool GrabHealth doctors use for every online consultation, pulling the clicks, the open tabs, and the guesswork out of diagnosing and prescribing at scale.

−32%Consultation time
−62%Support tickets
Virgo — New Device Login Security — case study cover
Fintech · Digital SecurityProduct Design Lead2023

Virgo — New Device Login Security

Real-time device alerts that let users stop account takeovers before damage is done — designing confidence, not fear.

FirstTo block new logins
LiveApprove or block
Virgo — Founding the Design System — case study cover
Fintech · Design SystemsAVP — Product Design Lead2021

Virgo — Founding the Design System

Building Virgo's first design system from zero: −50% design-debt backlog and the foundation for scaling a fintech product line.

−50%Design-debt backlog
0→1First design system
WinnerGoogle Play 2022
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